ConferiX Audio Conferencing System
Sound Like An Easy call To Make In today’s Customer Economy, the ConferiX Audio Conferencing System is the right technology for hundreds of applications. Anytime you need to facilitate dialogue between people in three or more locations. This system is the best tool for the job. This is system is to help management make quick decision. It is good for: - Board meetings - Sales updates with...
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e-CentriX IVR ( Interactive Voice Response ) Offers a new level of freedom to conduct transaction 24 hours a day, seven days a week e-CentriX IVR System (Interactive Voice Response) e-CentriX IVR provides package software and hardware, providing IVR capabilities for the Unix, Linux and Windows platform. Interactive Voice Response (IVR) applications enable callers to query and modify...
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Offers the ability to improve both productivity and customer service responsiveness The e-CentriX CTI Server is designed to help you build sophisticated, cost-effective computer telephony solutions. It integrated with the sophisticated business features of the e-CentriX Multi Media Call center Platform to combine voice and data communications and improve performance and customer satisfaction...
Read Moree-CentriX ACD ( Automatic Contactl Distribution )
Manage your call center with real time statistics and historical reporting e-CentriX ACD System Software e-CentriX’s ACD (Automatic Contact Distribution) system software is an optional addition to our basic system software. ACD system software allows organizations to realize increased productivity and customer service while decreasing operating expenses in call center environments. ACD...
Read MoreVLS (Voice Logger System)
Whether your business is big or small, there are some thingsyou cannot overlook; quality control, verification and liability issues. You have to deploy recording facility in order to maintain your Service Level Agreement (SLA). RecordiX , from Intelix is the answer. Calls are automatically digitized and recorded to hard drive. With the best high compression scenario, RecordiX can store up...
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Intelix Provides products and servicesusing IP-PBX technologies to help businesses increase productivity, improve customer interactions and lower cost An IP PBX is a Private Branch eXchange (telephone switching system within an enterprise) that switches calls between VoIP (Voice over Internet Protocol or IP) users on local lines while allowing all users to share a certain number of external...
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