Corporate Overview

Welcome to Intelix Customer Interactive

Technology fuels modern business. To stay relevant and competitive, software must be efficient, productive, and tailored to meet the individual needs of businesses.

Located in Jakarta, Indonesia, Intelix specialists in software development and IT solutions for customer interactive solutions. Since 2001, Intelix has partnered with a rich diversity of customers ranging from telecommunication to financial companies to deliver state-of-the-art software and integration solutions customer interactive solutions.
One of our greatest strengths is our ability to analyze and understand unique situations, objectives and goals. Our software development solutions address specific issues and deliver real results. The tools that our software developers build will enhance your business by solving specific problems and improving both efficiency and productivity.
Intelix Customer Interactive’s development approach is based on the agile development model. We manage our software development projects using the ‘total football‘ methodology. These methods have been proven to reduce the risks associated with application development and improve the development timeline.
Subsequently, our clients enjoy structured and goal-oriented engagements that are based on effective communication, dedication to software development quality, and overall professionalism. With our team of highly trained software developers, we employ a diverse range of skills, experiences, and tools to fulfill your needs. As software developers, our core service offerings focus on:

  • Contact Center Solutions
  • Telesales
  • Collection
  • Helpdesk

Intelix Customer Interactive is constantly evolving. It’s essential that we do, as the industry in which we operate is also evolving. Our focus is to stay at the forefront of customer interactive software development. Whilst many technologies are constantly changing, some principles always remain the same. We believe that these principles place us above our competitors, and make us the best choice for software development in Regions.
The five key principles that form the basis of our software development process are

1. Thoroughly understanding the problem that needs to be solved.
2. Exploration of alternative options and their viability in business.
3. Candid communication with our clients and an unwavering commitment to exceptional customer    service.
4. High-quality products that are maintainable, reliable, accessible, and compliant with    industry standards.
5. User-centred designs that are appealing with high usability.:

These five key principles, along with a team of dedicated and talented software developers, are what make Intelix Customer Interactive the best choice for customized software development engagements.
The reality is that software engagements are not short-term relationships. So when you are looking for the right company to develop your application, choose the one that will be able to deliver into the future as you grow and your requirements change. The majority of our clients are long-term clients, and this is exactly what we strive for. Our track record speaks for itself.


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