Our Legacy

Evolution &
Excellence.

From humble beginnings in 2001 to becoming a regional leader, every chapter of our story is about innovation and dedication to our partners.

The Milestone

Intelix 2001-2008
2001

2001 – 2008 · The Inception

  • Office: Jakarta, Indonesia
  • 25 Employees
  • Basic Call Center System
  • Basic Telemarketing System
Our Partner: Banking Government
Intelix 2009-2015
2009

2009 – 2015 · Expansion Era

  • Office: Jakarta, Surabaya & Bandung
  • Over 50+ Employees
  • Contact Center Solution
  • Telemarketing System
  • Telecollection System
Our Partner: Banking Government Travel Agent
Intelix 2016-2025
2016

2016 – 2025 · Regional Leader

  • Office: Jakarta, Surabaya, Bandung Kuningan
  • Over 140+ Employees
  • Contact Center Solution
  • Smart Telemarketing System
  • Collection Management System
  • Intelligent Enterprise Automation Platform with Adaptive AI
Our Partner: Financial Service Health Care Insurance Retail Ecommerce Automotive Government Telco ISP BPO
Impact Stories

Partner Success Stories

[Banking Success Story]
Financial Services

Digital Banking Service Transformation

Implementation of an integrated Helpdesk system that successfully improved service response speed by up to 60% for millions of customers.

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[Telecom Case Study]
Telecommunications

Voice Communication Infrastructure Efficiency

A centralized IPPBX system for a national operator that unifies thousands of communication points into a single efficient network.

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"The same principles that set us apart from the competition."

The values of integrity and quality we have cultivated since 2001 continue to fuel every innovation we bring to you today.